FAQ
Perform Zone begins replacing user interface Perform Zone’s user interface is written in Flex. Recently Adobe announced that it will stop supporting Flex by 2020. Perform Zone has taken on replacing the Flex interface with HTML5. Perform Zone took the…
The date stamp Perform Zone uses your local time on your computer. This means that users in different time zones will see their local time. The date is displayed with the format dd/mm/yy hh:mm If there is no date displayed,…
“I can’t copy and paste in Safari” This is mostly likely a security setting in Safari. Open up Safari, click “Safari” menu item and select “Preferences” Select Security Select Plug-in Settings Select Adobe Flash Player, highlight your PZ website, select…
Locating missing data Ever have that feeling that you’ve created a profile – but can’t find it? Here are a few tips: Someone may have deleted or merged the profile. Search within the RESTORE option in the ACTION button. Someone…
SPAM bounce backs We’re continually updating Perform Zone’s email systems to ensure that your emails are not caught in spam filters. Gmail has a filter that records the behaviour of other Gmail users, such as many people reporting spam from…
Why doesn’t my Location link open up in Google maps showing the actual street address? The location link requires you to have Google’s latest version of Google Maps installed.
Why does the search window seem too small for my screen, I can’t get to “close” or “save”? Most likely your screen resolution on your PC is too small. To fix this in windows Go to “Control Panel” on your…
Why do odd characters appear in my emails? The odd characters are HTML characters most likely generated from pasting form Word. To avoid these, instead of using keyboard shortcuts, either manually type in the text or use the paste from…
Why do I get connection drop outs? Connection issues are rarely due to Perform Zone software failure. All connection issues we have seen to date stem from the user’s own local environment. To troubleshoot: Clear your browser cache. Are the…
Why am I getting a warning about Adobe Flash Player? Perform Zone uses the most current version of Adobe Flash Player to optimise performance and enhancements for the application. If you see this warning then you need to update your…